Welcome to K. B. Arts and Crafts (“we”, “us”, “our”). By using our website, placing an order, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

  1. Use of the Website
  • You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
  • You must not attempt to hack, damage, or interfere with the operation or security of the website.
  1. Products & Orders
  • Many of our products are handcrafted, so slight variations in color, texture, size, or finish may occur. These are not considered defects.
  • Placing an order on our website is an offer to buy. We reserve the right to accept or cancel any order (for example, due to stock availability, pricing errors, or incomplete information).
  • We may change or discontinue products, prices, or offers at any time without prior notice.
  1. Prices & Payment
  • All prices are shown in Indian Rupees (INR) and are inclusive / exclusive of taxes as specified on the website.
  • Payment must be made in full at the time of placing the order using the available payment options.
  • Orders will be processed only after payment has been successfully received.
  1. Shipping & Delivery
  • We ship to addresses within India using trusted courier partners.
  • Estimated delivery times provided on the website are indicative and may vary due to courier delays, holidays, or factors beyond our control.
  • Risk and ownership of the products pass to you once the order is delivered to the address you provided.
  • Please ensure your shipping details are correct. We are not responsible for delayed or undelivered orders due to incorrect address information.
  1. Returns, Exchanges & Cancellations
  • You may request a return or exchange within 7 days of receiving your order, subject to the conditions below.
  • Returned items must be unused, undamaged, and in their original packaging.
  • Custom-made or personalized items may not be eligible for return unless they are received in a damaged or defective condition.
  • If your product arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue.
  • Refunds or replacements (as applicable) will be processed after we receive and inspect the returned product. Shipping charges may be non-refundable unless the return is due to our error.
  • For any return/exchange request or to cancel an order (before dispatch), please contact us at:
    Email: keshav@kbartsandcrafts.com
    Phone: +91 9783333041
  1. Intellectual Property
  • All content on our website, including designs, images, logos, text, and graphics, is the property of K. B. Arts and Crafts or used under license.
  • You may not copy, reproduce, modify, distribute, or use any content or product designs without our prior written permission.
  1. Limitation of Liability
  • To the maximum extent permitted under Indian law, we are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
  • Our total liability for any claim related to a product will not exceed the amount you paid for that product.
  1. Privacy
  • Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
  1. Changes to These Terms
  • We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.
  • Continued use of our website after changes are posted will be considered as your acceptance of the revised terms.
  1. Governing Law & Jurisdiction
  • These Terms & Conditions are governed by the laws of India, and specifically applicable laws in the State of Rajasthan.
  • Any disputes arising from or related to these terms, our website, or our products shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan, India.